The shipping costs depend on item size, shape, and weight. Shipping worldwide.
I offer several different shipping options including white glove and direct-to-door.
The goods are delivered at the costs indicated in the products on offer. Any import sales tax and customs, processing, and handling charges on goods being despatched into non-EU countries are not included in the delivery and dispatch costs. They will have to be paid before the delivery takes place.
I'm open to other arrangements if need be. Please email hello@themoodware.com if you have any questions.
Product Returns will be accepted for all stock items within 14 days. Damage claims on shipped items must be made within 24 hours of package arrival. Please inspect your purchases immediately upon receipt as no claims can be made after this time.
It is the customer's responsibility to inspect purchase(s) for damages within 24 hours. I will allow store credit and exchanges for items with receipts and, if applicable, in the original, intact packaging. All credited returns and exchanges must be in original, unused condition. Return shipping, payment for return shipping, and any subsequent damages from return shipping are the responsibility of the purchaser.
All special orders and items made to order are non-refundable. Special orders and items made to order may be canceled within 24 hours of receipt of payment - a 5% cancellation fee will apply.
INFO
The shipping costs depend on item size, shape, and weight. Shipping worldwide.
I offer several different shipping options including white glove and direct-to-door.
The goods are delivered at the costs indicated in the products on offer. Any import sales tax and customs, processing, and handling charges on goods being despatched into non-EU countries are not included in the delivery and dispatch costs. They will have to be paid before the delivery takes place.
I'm open to other arrangements if need be. Please email hello@themoodware.com if you have any questions.
Product Returns will be accepted for all stock items within 14 days. Damage claims on shipped items must be made within 24 hours of package arrival. Please inspect your purchases immediately upon receipt as no claims can be made after this time.
It is the customer's responsibility to inspect purchase(s) for damages within 24 hours. I will allow store credit and exchanges for items with receipts and, if applicable, in the original, intact packaging. All credited returns and exchanges must be in original, unused condition. Return shipping, payment for return shipping, and any subsequent damages from return shipping are the responsibility of the purchaser.
All special orders and items made to order are non-refundable. Special orders and items made to order may be canceled within 24 hours of receipt of payment - a 5% cancellation fee will apply.
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mood lab newsletter
This is the space for science-backed tools, gentle protocols, and micro-habits to help you regulate your nervous system, sharpen your focus, and elevate your everyday well-being. You’ll also get a behind-the-scenes look as I build and prepare to launch moodware, a multisensory system designed to support well-being and performance. Let’s tune in.
ABOUT →
mood lab newsletter
This is the space for science-backed tools, gentle protocols, and micro-habits to help you regulate your nervous system, sharpen your focus, and elevate your everyday well-being. You’ll also get a behind-the-scenes look as I build and prepare to launch moodware, a multisensory system designed to support well-being and performance. Let’s tune in.